RETURNING from Malaysia, 37 Taiwanese tourists who were unhappy with Malaysia Airlines' (MAS) services, refused to get off the plane after it landed in Kaoshiung, Taiwan.
Sin Chew Daily reported that the passengers, who arrived at Kaoshiung at 6.25pm on Tuesday, refused to disembark despite appeals from the flight attendants.
They insisted on seeing MAS manager Ma Zi Wei, who later managed to persuade them to disembark by promising that he would convey their unhappiness to the airlines' headquarters.
According to tour leader Yet Heng Xu, the tourists were to have left Terengganu at 11am on Monday but the flight was delayed until 9.10pm.
She said that MAS failed to look after the passengers, including those who were ill, and they had to buy food for themselves.
MAS media relations officer S. Anbarasu said the airlines would get the details from its office in Taiwan before explaining the situation to the passengers.
Source : STAR
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