Monday, December 18, 2006

Tourists Complain of Raised Prices

MORIB: Some tour operators have started raising prices ahead of Visit Malaysia Year 2007, which begins in less than two weeks.

The Tourism Ministry said it had received information of overcharging on souvenir items and hotel rooms and would be sending out its officers to check on these complaints.

“We are very concerned about the problem even though the number of such cases is not serious,” deputy minister Datuk Donald Lim told reporters after opening the sales launch of Gold Coast Morib Resort here yesterday.

However, the ministry could only advise the culprits to be fair in their business as there were no laws to stop them from overcharging, he added.

He said the ministry would work with the Domestic Trade and Consumer Affairs Ministry and other relevant agencies to tackle the problem caused by irresponsible traders and hotel operators.

“There are complaints against souvenir traders selling goods at (exorbitant) prices.

“We have also received a number complaints that some hotels are overcharging their guests,” said Lim, adding that most of the complaints were made by Asian tourists who stayed at hotels with four-star ratings and below.

He said that besides the campaign to draw more visitors to the country, the nation also expected a bumper tourist arrival when it celebrates its 50th year of independence next year.

Source : STAR
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