Wednesday, December 13, 2006

Preparing Staff for VMY2007

THE Tourism Ministry, in cooperation with Corporate Coach, will train at least 20,000 tourism front-liners in preparation for Visit Malaysia Year 2007.

Programmes include Mesra Malaysia (a tourism front-liner's programme), Act Tourism (a crash course in the appreciation of Malaysia Tourism and Customer Service) and a Tourism English course (a basic spoken English communication course).

The target audience for the training programme, which is sponsored by the Tourism Ministry, are those who deal with and meet tourists on a regular basis, like taxi drivers, hotel staff, shopping mall staff and tour coach operators.

Corporate Coach will provide the training for some 100 trainers, who will then be certified by the Tourism Ministry and provide the training for some 20,000 volunteers.

Trainers at the preview of the tourism front-liner's training programme.“The training is only RM20 per participant,” said Corporate Coach chief executive officer Michael Heah.

“There should be no excuse for companies not to train their staff under this programme, especially if they are in industries like shopping malls and hotels.”

Some 300 trainers attended the programme preview, which was held at Eastin Hotel in Petaling Jaya.

For more information on the programme, call 03-2164 2162 or visit

Source : STAR

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