TRAVELLERS using the Low-Cost Carrier Terminal (LCCT) have the right to ask for a refund of the airport tax if they cancel their flights.
Transport Minister Datuk Seri Chan Kong Choy said he would discuss the matter with the ministry’s legal department, aviation division and Malaysia Airports Bhd and formulate procedures for the refund.
He said many travellers were unaware of their right to a refund should they cancel their flight.
The taxes are included in the ticket price and the money submitted to the Government by Malaysia Airports, he said.
“We are working to create a mechanism, including for airport tax refunds, in the event of a no-show and to set up an independent airport fund which will be used as a collection centre for unclaimed taxes.
“In my opinion, there should not be a time limit for LCCT passengers who have cancelled their flights to seek a refund,” he told reporters at the Parliament lobby yesterday.
Chan said that in Malaysia, domestic airline travellers who cancel their flights are reimbursed 75% of the cost of the ticket, while international travellers get a full refund after deducting administrative charges.
But this is not the case with those travelling out of the LCCT, he said.
It was reported that LCCT travellers pay airport tax of RM6 for domestic flights and RM35 for international flights.
Source : STAR
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