Monday, June 11, 2007

MAS set to move fully into e-ticketing

Malaysia Airlines (MAS) will be able to move into e-ticketing completely now that the International Air Transport Association (IATA) has postponed the deadline for its members to go completely electronic.

MAS managing director Datuk Idris Jala said the airline was not able to migrate to e-ticketing completely because some of its 83 partner airlines were not ready.

"We have more than 220 interlining agreements and some of them have some issues about issuing e-tickets," he told reporters at the 63rd International Air Transport Association meeting here yesterday.

At present MAS issues e-tickets for domestic routes for purchases from its offices.

The national carrier has spent over RM200mil for a passenger services system for the purpose of e-ticketing.

This would not only reduce fraud but also give the airline a substantial savings of about RM190mil.

Idris, during a briefing on Sunday, said that it cost the airline RM19 for every paper ticket issued and MAS sells about 10 million tickets a year.

The resolution to postpone the Dec 31 deadline for all IATA members to implement e-ticketing was passed during the organisation's opening discussion to enable all members to comply after representation from smaller airlines.

The new deadline is May 31, 2008.

Idris also took part in the CEO forum where he spoke about MAS' business turnaround plan.

When discussing the issue of environment, Idris warned that airlines should not depend on technology to help them reduce pollution problems.

"As a former oil and gas man, I tell you that the technology will not be there to help us achieve zero emissions.

"However, I am sure that as we become more efficient, we will get very close to that figure," he said.

Source : STAR
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