Friday, May 25, 2007

Tenku Adnan to meet Matta reps over cheating agents

Tourism Minister Datuk Seri Tengku Adnan Tengku Mansor and his deputy Datuk Donald Lim will meet Malaysian Association of Tour and Travel Agents (Matta) representatives today to come up with guidelines to tackle the issue of travellers who are cheated by travel agents.

“We will be mainly discussing two issues. Firstly, we are going to hear suggestions from Matta and come out with some of our own ideas on how to tackle this issue and to prevent it from happening again.

“We will try to work out guidelines viable for the industry. This is to help travel consumers as a whole,” Lim said after launching the Edu-Tourism Programme by ELS Language Centres yesterday.

The second issue, he said, was to discuss how Matta would be able to assist some 150 travellers who had been robbed of their fully-paid vacations, when their tour agent Excellence Holidays Sdn Bhd went bust and cancelled everything at the eleventh hour.

“We also want to hear how they plan to assist the travellers in this particular case,” he said.

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Source : STAR
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