Sunway Hotel assistant human resources manager Lawrence Ayerru briefed the students recently on the key traits, apart from paper qualifications, that the hotel sector looked for when hiring staff.
He said the hospitality industry offered exciting career opportunities but one must be prepared to put in time and effort.
“When working in a hotel, you may have the exhilarating experience of serving celebrities.
“Your hospitality career may also take you around the world as you can choose to work overseas.
“However, you must be ready to put in long hours. Typically, hotel workers work about 12 hours a day,” he said.
In the hotel industry, he added, personal grooming was important as it would leave a good impression on guests.
“So when you go for an interview, dress smart. Good communication skills in English are essential too."
He said there were a variety of jobs in the hotel industry related to areas such as the front office, housekeeping, food and beverages, human resources, public relations and finance.
Besides the talk, those attending the event also enjoyed watching demonstrations on cake-baking and fruit-carving.
Source : STAR
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