People affected by the bankruptcy of tour agent Excellence Holidays Sdn Bhd have been asked to contact the Malaysian Association of Tour and Travel Agents (Matta).
Matta, in a statement, said the association was collecting and compiling relevant data to assist the Tourism Ministry in its investigations.
The affected travellers can call Matta at 03-9287 6820 or e-mail the association at feedback@matta.org.my.
Last week, two directors of Excellence Holidays, Chan Kean Mun and his ex-wife Chong Suk Yen, were believed to have absconded after the company went bust.
The duo are said to have fled with at least RM500,000, which was the proceeds from the sales of tickets and travel packages during the Matta Fair in March.
Chan is believed to be hiding in China while the whereabouts of Chong is not known.
Scores of people lost money that they paid in advance for tour packages to Europe, China and Hong Kong.
Matta said the association was working very hard to prevent such an incident from happening again.
“We would like to stress that we deeply empathise with the affected consumers,” it said.
Related News
- Cops go Regional in Hunt for Excellence Holidays Directors
- Excellence Holiday Directors on the Run
- Excellence Holidays causing jeopardy for MATTA
- Travellers won’t get their money back
- Directors of Travel Agency may be blacklisted
Source : STAR
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