Thirty cheating cases involving tour agencies were reported by tourists over the last six months, said Deputy Tourism Minister Datuk Donald Lim Siang Chai told the Senate.
He said that in line with the Tourism Industry Act 1992, the tour agencies were issued show-cause letters why their licences should not be revoked and warned not to repeat them.
“The ministry also referred the cases to enforcement agencies like the Consumer Claims Tribunal, Commercial Vehicle Licensing Board and the police,” he told Senator Dr Mohd Puad Zarkashi, who wanted to know the number of cheating cases involving tour agencies during Visit Malaysia 2007.
Lim said there were 10 cheating reports involving membership cards, tour packages (9), last-minute cancellation of packages (3), taxi fares (3), umrah packages (3) and souvenirs (2).
Source : STAR
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