Thursday, May 14, 2009

MAS Sees 30 Percent Rise In Domestic Bookings

MALAYSIA Airlines (MAS) has seen a 30 per cent increase in domestic bookings since the launch of its stimulus packages last month when compared to last year's bookings.

Its managing director and chief executive officer, Datuk Seri Idris Jala, said the stimulus packages have received good response, attracting many customers.

"Our forward bookings in domestic bookings are better than last year by 30 per cent," he told reporters after the opening of MAS' one-stop ticket centre in Petaling Jaya today.

The latest ticket centre at the Skypark Subang Terminal was opened by Tourism Minister Datuk Dr Ng Yen Yen. "We have also seen some improvements in our forward booking profile for Asean, which is better than last year by around 10 per cent," Idris said.

He said customers could log on to the MAS website for more information on the stimulus packages.

On the impact of the H1N1 flu outbreak on the airline, Idris said: "We have not seen any direct impact of the Influenza A so far. I think we are a lot more prepared globally on how to deal with this."

On the ticket centre, MAS chairman Tan Sri Munir Majid said the development of ticket offices was part of the national carrier's Business Transformation Plan which focused on making the most of resources to serve customers and partners better.

"The ticket office is an important place to meet and serve our customers, whether they are individuals or travel agents," he said.

"Although we officially opened today, the system has been up and running since a month ago. As of May 5, we have closed over 1,442 transactions, served over 600 customers and brought in sales worth RM321,000," he added.

Munir said the airline planned to place six Internet booking facility kiosks at Skypark, which are expected to be operational in October this year.

He said these would enable flight tickets to be purchased as early at 6.30am or as late as midnight, similar to the automated teller machines.

MAS has three other ticketing offices at KL Sentral, Putrajaya and the main terminal building of the Kuala Lumpur International Airport.

Meanwhile, Ng said a total of 20 million tourists were targeted to arrive this year compared to 22 million last year.

"The tourist arrival target has been reduced by eight per cent. It is a reasonable target in view of the current global economic situation. It is also an achievable number," she said

Source : BusinessTimes Online
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