Wednesday, October 28, 2009

Best Western Premier Seri Pacific Hotel expects more guests following its RM42mil upgrading

MENTION Best Western Premier Seri Pacific, and many people would probably have no idea where it is.
However, the name would likely ring a bell with those who have attended major events at the Putra World Trade Centre (PWTC) in Kuala Lumpur, such as the recent Umno general assembly. For, the hotel is the PWTC’s closest neighbour, and hence is the accommodation of choice for participants of big events at the PWTC,.

In an effort to create more awareness of the hotel and to give it a new look, the hotel management has completely refurbished the premises.

“We have spent RM42mil over the last two years on the upgrading exercise and it is now about 95% done. The lobby and arrival area are the last to be worked on.
Cosy: The rooms are tastefully done
“We did not do any promotion in the past because of this renovation work, but now we are ready,” hotel manager A. Hadi Yusuf said, adding that the new look was expected to attract more guests from the business sector.
He said the refurbishment was part of the effort to create a new image for the hotel in its rebranding exercise.
The renovation has given the hotel, which was previously known as Pan Pacific Kuala Lumpur, a totally new look, he added.
In contrast to the business look the hotel had sported previously, it now has a more inviting, warmer feel with its tropical theme.
Colours like dark red, green, brown and orange lend a contemporary touch, matched with dark-coloured wooden furniture in the rooms and the food and beverage outlets.
Matching curtains give the premises a classy feel.
“We started with the rooms as they were the hardest to redo since we had guests coming in and going out. Besides, we wanted to start with our customers — hotel guests — hence the rooms were given priority.
All-day dining: The newly refurbished Zende Restaurant in the Best Western Premier Seri Pacific Hotel is inviting with its chic, contemporary style. The restaurant offers Asian and International cuisine for casual, all-day-dining.
“Then we worked on the other facilities, including the cafe and spa,” he said.
In line with its general theme, the rooms are painted in warm tropical colours, with green, brown, orange, dark red and earth tones.
“We have given the rooms a completely new look from the ceiling to the floor.
“The carpets are no more; instead, we are using a combination of tiles at the entrance of the room and the bathroom.
“The rest of the room now features wood flooring,” he said.
For a more contemporary and chic look, glass panels and wood are used for the whole room.
Each of the 565 rooms has an ironing area, with board and iron tucked in a corner, hidden in a closed cabinet on the wall. The mini bar is given the same treatment. The only indication of the presence of these facilities is the label on the cabinet door that tells guests where these facilities are.
Stylishly furnished, each room is also equipped with a LCD, flat screen television set, varying in size from from 32-inch (superior) to 42-inch (executive suite).
Guests staying in the executive suites on the 29th floor enjoy additional features, such as sofa bed, additional bathroom, dining area with a sink and a bigger fridge, and wake up to a breath-taking view of the Kuala Lumpur skyline, including the KL Tower and Twin Towers.
Blending business with leisure, the hotel spoils guests with the facilities and extra services.
Exclusive lounge: Guests staying in the Premier Club Floor rooms can also enjoy the exclusivity of dining at The Premier Lounge on the same floor. There is also a private conference room, business centre and television entertainment lounge, and guests have the services of their own butler.
“Guests in the Premier Club Floor rooms can also enjoy the exclusivity of dining at The Premier Lounge located on the same floor.
“There is also a private conference room, business centre and television entertainment lounge, and they have their own butler.
“They will be pampered while they are staying with us,” he said.
Other services, such as wi-fi, also come with the package.
Meanwhile, those staying in the deluxe and superior rooms on the lower floors can also enjoy a relaxing time in the hotel’s spa, which has individual massage rooms besides sauna and jacuzzi.
A. Hadi said the hotel previously only offered a spa for guys but now it is also offering the same facility for the fairer sex.
“We enjoy an average occupancy rate of between 65% and 70%, with full occupancy during the recent Umno general assembly.
“We are still the choice whenever there is a major event at the PWTC,” he said.
Located in Jalan Putra, Best Western Premier Seri Pacific Hotel Kuala Lumpur is only a few minutes away from shopping complexes and the city centre.

Source : STAR
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