Sarawak state's tourism industry players have not capitalised on the Internet facilities to sell their tour packages and other related services.
Deputy state secretary (planning and development) Datuk Mohd Morshidi Abdul Ghani said as many such packages had not been developed to be put on the Internet they were not available on line to foreign tourists.
''The lack of reliable information and communication technology (ICT) infrastructure and services has been identified as a major obstacle to further progress of the tourism industry,'' he added when opening a seminar on ''Opportunities and economic impact of ICT in Sarawak'' at Kuching Hilton on Thursday.
The event was organised by the Multimedia Development Corporation (MDeC).
Morshidi said as the tourism sector had been identified as the key focus of the state's economy, the usage of the ICT would create a substantial economic impact on that sector.
He said the services industry contributed some 30% to the state's gross deomestic product (GDP).
Morshidi said the Sarawak public sector had been one of the leaders in the ICT usage in the country, adding that there were now more than 100 application systems in the state civil service.
Citing some of the government-to-citizen applications, he said the e-Recruitment system had enabled the public to view job vacancies and submit application on-line.
The public can apply for scholarship on-line through the e-Scholarship system as well as receive and pay utility bills, like electricity and water, assessment rates and telephone bills, by using the e-Billing and payment system.
Source : STAR
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