Thursday, July 09, 2009

MAS to suspend flights to New York from October

Malaysia Airlines (MAS) will suspend its thrice-weekly services from Kuala Lumpur to New York via Stockholm from October due to low demand.

The national carrier’s commercial director Datuk Rashid Khan said the last flight to New York from Kuala Lumpur will be on Sept 30 while the last flight from New York will be on Oct 1 and on Oct 2 from Stockholm.

“We have decided to suspend the services as demand has dropped due to the global economic crisis,” he said in a statement on Tuesday.

Rashid said the airline was was making arrangements to notify all affected customers.

He said customers who had tickets issued before Tuesday for flights from Kuala Lumpur to New York/Stockholm and vice versa and Stockholm to New York or vice versa will be eligible for refunds without additional fees.

“We can also make arrangements for them to fly with our partner airlines should they wish to continue with their journey,” he said.

He said the airline’s thrice-weekly Kuala Lumpur-Taipei-Los Angeles flights would be maintained.

It will also maintain an office in New York and continue to offer services to the Big Apple via its partner airlines.

Customers could also connect to Stockholm via Amsterdam with MAS’ code share partner KLM.

Rashid advised customers who had purchased their tickets via MAS offices, call centres and website to contact MAS’ call centre at 1-300-88-3300 for Malaysia, 1-800-552-9264 in Los Angeles and 08-50530050 in Sweden.

Source : STAR
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