Saturday, February 24, 2007

Travel packages - All at your Fingertips Now on Malaysia World



IN this information technology age, a journey of a thousand miles begins with a click of the mouse.

You can now conveniently book air tickets and plan for your holiday on the Internet.

It also the same with domestic vacation and as such, when Reliance Pacific Bhd's travel division launched Malaysia World that offers a series of local travel packages, it is giving equal attention to the booking portal http://www.malaysiaworld.%20com.my/

Deputy Tourism Minister Datuk Donald Lim Siang Chai officiated at the launch held recently at Reliance's headquarters.

“About two weeks ago, it was reported that the United States-based Global Travel Magazine voted Malaysia as the best destination in the world last year. The survey was based on several criteria and there were 15,000 respondents. It is important for us to know our home better,” said Lim.

He said tourism is recognised as the nation's third economic pillar and the second largest source of foreign revenue and that the government has allocated under the Ninth Malaysian Plan RM1.8bil to the tourism industry from last year to 2010.

Domestic tourism, he said, is undoubtedly an important stimulus for the country's economy and has shown healthy growth in recent years following rising household incomes, changing lifestyles, introduction of low-cost carriers and five-day work week for the public sector, among others.

Lim said although Malaysia World was targeting Malaysians, tourists and businessmen are welcomed to visit the site.

“The country's business turnover was RM1 trillion last year. Businessmen who are in the country for several days can make use of such services to explore the country further. This is a very big market,” he said.

Lim also called for collective efforts to give tourists a good impression of the country.

“If you look left and right, there are still a lot of places not clean enough. The ministry is monitoring this closely by heeding to all related complaints highlighted in the media and we want local authorities to look into this, too,” he added.

On another matter, Lim said the ministry has not received any application from Batu Caves' management for RM10mil allocation to beautify the tourist destination and so they could not make any decision yet.

He said the ministry welcomed such applications but they should be done in black and white and better still, through local councils.

Reliance's group chief executive officer Datin Irene Gan said the promotion of domestic tourism is not alien to the company, which operated cruise packages between Penang and Langkawi as early as 1983 and promoted Go Around Malaysia in 1990.

“UN World Tourism Organisation projects an increase in worldwide tourist arrivals to be around 4% but Asean can expect 8% increase.

“Against the backdrop of the forecast, it is timely to have the third instalment of Visit Malaysia Year (VMY) and I believe it will surpass the successes of the previous VMY campaigns held in 1990 and 1994” she said, adding that the country will be able to attract the targeted 20.1mil visitors by end of the year.

“With Malaysia's population of 26mil, the domestic market is a sizable captive market,” she added.

As a start, Malaysia World is offering 300 products and the number is expected to grow to 1,000 by end next year. The products are available from RM55 per person for a two-night package.

The products are grouped according to six lifestyle categories, namely City, Hustle and Bustle, Sun, Sea and Sand, Cool Mountain High, Jungle, Deep and Wild, Walk in the Past, and Just the Two of Us.

Showcase Cities is another category, and Putrajaya and Cyberjaya are the firsts to be highlighted.

In conjunction with the launch, a day trip to Putrajaya is available at RM1 per person for the first 100 customers who book online by Feb 14.

“We are targeting Malaysia World to sell at least 30,000 packages in the first year and double the figure to 60,000 in the following year. Through our online shop, we expect to generate a revenue of RM40mil,” she added.


Malaysia World

MalaysiaWorld is a trading name belonging to TravelEasi Sdn Bhd.

MalaysiaWorld

Block A Ground Floor

A-0-4 Megan Avenue II

12 Jalan Yap Kwan Seng

50450 Kuala Lumpur

Malaysia


Our office is opened 9.00am - 6.45pm weekdays, 9.00am - 1.15pm Saturdays.

We are closed on Sundays and Public Holidays.

If you experience any technical problems, please call our contact center at 1300 88 0000.





Tour 51 - Tour Operator with a Difference

Dr Amir Hashim Abdul Rahim or Mark Amir is a tour operator with a difference – he has a doctorate in tourism.

IN the tourism industry, Dr Amir Hashim Abdul Rahim who goes by the moniker Dr Mark Amir, stands out. He has been in this line for more than two decades and is probably the only tour operator who holds a PhD in tourism.

Commander of his fleet: Mark Amir is director at Tour 51 Sdn Bhd which does city bus tours for mainly hotel guests.
Yet, he remains unassuming. Every morning, he is at the Malaysian Tourism Information Centre (Matic) car park on Jalan Ampang, checking his coaches and talking to his guests before sending them off on a city tour. If his guide doesn’t show up, he takes over. After all, as director of Tour 51 Sdn Bhd, he has the responsibility of ensuring all tours run smoothly.

“It’s important to make sure my guests know what they’re in for and are comfortable. Service is my top priority. Otherwise, it will reflect badly on my company,” says Dr Mark.

Like most people in the tourism industry, Dr Mark started off as a tour guide with a travel agency before becoming a freelancer. With two young kids, he wasn’t keen on doing outstation tours too often. So, he sourced for contacts in city hotels and established his company in 1984. It’s one of the largest daily tour companies specialising in city tours at affordable rates, catering mostly to hotel guests.

“These are the simplest tours to conduct because we know hotels are in need of such tours. We don’t keep the guests overnight . . . we just take them around and send them home. I’d rather stick to the tried and tested method,” he shares, adding that Tour 51 services around 75,000 passengers yearly.

For RM50, you can hop onto a coach and get a three-hour tour of the city. Highlights in Kuala Lumpur include a stop at the Petronas Twin Towers, visits to jewellery showrooms, Istana Negara, National Monument, National Museum, National Mosque and the Sultan Abdul Samad Building.

While the company continued to expand, Dr Mark decided to take a sabbatical overseas and pursue his interest in golf management. Home for the next two years was San Diego, California. He learnt everything there was about golfing and upon returning, took up a position as national coach for junior golfers at the National Sports Council.

It was a short stint and one he doesn’t have many fond memories of. Soon, he was back full-time in the tour business.

“I used to hang out with my buddies quite a bit but once we returned from the US, my wife wouldn’t let me go out at night!” he chuckles.

With so much time on his hands, Dr Mark decided to pursue his post-graduate studies and eventually, embarked on a doctorate programme. It was during 1998-1999 and tourism was booming. His dissertation was entitled Key Success Factors for the Tourism Industry in Malaysia: A Comparative Story. No one had written on the topic.

Customer service is important to him.
“With my experience, I thought the PhD would allow me to contribute more to the tourism industry. My intention was to join a think-tank to formulate policies.”

But the going was tough. He recounts the stumbling blocks he encountered to obtain information from local officials.

Dr Mark complains, “I literally had to go begging for statistics. The officials were extremely uncooperative. They don’t have any supporting documents or any literature in their research department! Can you believe that?”

Left with scarce material, his research hit a snag and it took him a longer time to finish.

Among the things his research revealed was that the industry has not kept up with times, there was a lack of innovation in terms of marketing our products and the unwillingness of the authorities to introduce new elements for the growth of tourism.

His key findings further showed that certain elements could be promoted on a wider scale but were under-utilised. These include culture, infrastructure, political stability and the relationship between government and private sector.

“We have so much to learn from Thailand. We need to shape the demand of tourism instead of delivering what we have. Our industry is stymied.

Checking that all are safely onboard. — GLENN GUAN/The Star
“For example, look at how often our entertainment proposals are hindered by bureaucracy and authorities not related to tourism,” he points out.

“We don’t have products that can keep our tourists longer. After a few days, they usually want to go to Singapore or Thailand. We can no longer sell multiculturalism as a product; we need to move to other areas.”

Indeed, with the emergence of low cost airline Air Asia, it is cheaper to go out of Malaysia than travel domestically. Also, people have more cash to splurge so they prefer travelling out of the country.

For his business, he says there has been no increase in tourist numbers this year. Rather, the figures for January remain the same as last year.

Dr Mark believes he can change things so he is running for the presidency of Malaysian Association of Tour and Travel Agents (Matta) come June. He has got his manifesto ready and intends to reorganise things in the industry.

He says, “It’s about time someone does something. I hope I can offer my knowledge to improve things, especially with this being Visit Malaysia Year and all.”

Intent on developing the industry further, Dr Mark also offers free tuition on the subject to students and interested parties. He provides his office facilities for research purposes, interviews, distribution of questionnaires and puts them in touch with the right people.

“We have to start somewhere so this is my way of giving back to the community,” he says.

Source : STAR
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Open Sky Only if Beneficial

KUALA LUMPUR: The Government will take all views into consideration before entering into an “open sky” agreement with specific countries.

Transport Minister Datuk Seri Chan Kong Choy said it was the country’s policy to have such pacts with as many countries as it would enhance the position of KL International Airport.

“Air travel and air links are very crucial in trade and tourism, without them, you don’t talk about trade and tourism,” he said after witnessing a signing ceremony on a charter flight programme between Taiwan’s Far Eastern Air Transport and Sanbumi Air Transport Sdn Bhd.

He was commenting on a recent Malaysia Airlines Employees Union (Maseu) statement that the agreements could pose problems to Malaysia.

Maseu general-secretary Ab Malek Ariff had said that the pacts could place the country at great risk because any aircraft could declare itself a commercial craft and enter Malaysian airspace.

Chan lauded Sanbumi for having the programme with Far Eastern, saying that since Malaysia and Taiwan practised the “open sky” policy, there was a lot of room for development.

“This is a good partnership, I hope they will help to play an active role and contribute tremendously to the development of air travel and tourism in the country.

“When it comes to charter flights we are very flexible,” he said, adding that such partnerships with tour agencies were welcomed.

On another matter, Chan said the ministry and the Department of Civil Aviation would never compromised on safety aspects.

“Therefore, all airlines flying into the country must comply with standards outlined by the International Civil Aviation Organisation,” he said when asked of the safety procedures imposed on foreign low-cost carriers.



Source : STAR
[tags : ]

Focus Shifts from Arrivals to Tourist Spending

KUALA LUMPUR: Tourist spending increased by 13.5% last year, proving that government efforts to draw in tourism are on the right track, said Tourism Minister Datuk Seri Tengku Adnan Tengku Mansor.

He said the ministry had set its focus on promoting tourist spending rather than on tourist arrivals.

Speaking on the matter, the minister expressed disappointment that the target of RM37.5bil for 2006 in tourist spending was not achieved, which was the reason for the change in strategy.

“Our target of 17.5 million tourist arrivals last year was met, although we can’t say the same for tourist spending. We cannot rate the industry's success based on arrivals simply because many do not stay here long enough. There is definitely a need to change this.

“This year, we have set our sights on achieving RM44.5bil in tourist spending,” he said, adding that the ministry had taken numerous measures involving promotions and events to ensure Visit Malaysia 2007 was a success.

New book: PR Consultant Sdn Bhd account executive Sharizatul Nazira Salehuddin showing the book 'Halal Food: Kuala Lumpur' yesterday.
Tengku Adnan, who earlier officiated the second edition of Halal Food: Kuala Lumpur – A Guide to Good Eating here yesterday, acknowledged that food was a living testament of the country's fusion of cultures.

He added that the publication of the guide by KasehDia Sdn Bhd was timely as it supported the Government's effort to make the country a global hub for the production and trade in halal goods and services.

“This was stipulated in the Third Industrial Master Plan launched last year.

“Muslim tourists, particularly those from West Asia, are a discerning lot and this guide allows them to have access to more sophisticated halal dining,” he said, adding that this would indirectly encourage tourists to extend their stay.

Tengku Adnan also urged others to come forward with such guides in promoting the country, adding that they need not only promote halal food.



Source : STAR
[tags : ]

73 chartered flights from Taiwan arranged for VM2007

KUALA LUMPUR: Seventy-three chartered flights from Taiwan have been arranged for Visit Malaysia 2007.

Under a joint venture between Taiwan’s Far Eastern Air Transport and Sanbumi Air Transport Sdn Bhd, the maiden charter flight would touch down in Kota Kinabalu in Sabah during the first week of April.

Sanbumi general manager Low Yuh Wen told reporters that each Boeing 757-200 charter flight could take 175 passengers.

He said Kuala Lumpur, Kota Kinabalu, Penang, Kuantan, Langkawi and Terengganu were the destinations for the charter flights.

“An average Taiwanese spends about RM2,000 to RM3,000 and this will definitely help with the country in promoting VM2007,” he added.

At the same function, Sanbumi Holiday Sdn Bhd also launched an innovative tour package known as Kenali Malaysia.

Tourism Minister Datuk Seri Tengku Adnan Tengku Mansor, who witnessed the signing of the agreement between both companies, said the venture would enhance inbound tourism from Taiwan.

“From January to November last year we recorded 166,700 tourists from Taiwan, an increase of 5.9% compared to the same period in 2005.

“This year we hope to boost the arrivals to 400,000,” he added.



Source : STAR
[tags : ]

Puteri Bayu Beach Resort won "garden resort by the sea"

Puteri Bayu Beach Resort of Pangkor Island came out tops with a strong 'garden resort by the sea' theme that won over the judges.

The hotel went ‘wild' with a wealth of orchids, roses, carnations, hibiscus, helliconia and island ferns indigenous to Pangkor Island, said its general manager Kamarull Zaman Abd Rahim.

“Our team of 15 staff members also added replicas of butterflies and fish, an aquarium and fountains to go with the seaside garden resort theme.

“We wanted to use flora and even fauna which you might find in the natural surrounds of Pangkor,” he said after receiving RM5,000, plaque and certificate in Ipoh recently.

It was the first time hotels had taken part in such a contest held in conjunction with the Floral Fest 2007.

Best decorated lobby:The entrance to the Puteri Bayu Beach Resort decorated with various kinds of plants and flowers.
The second prize went to Impiana Casuarina Hotel in Ipoh for the use of birds of paradise, fresh yellow helliconia, monstera leaves, red ginger and orchids gracing tabletops, reception counters and the lounge.

“We also offered flower-based cocktails and teas such as hibiscus, roselle, jasmine and chrysanthemum,” said hotel public relations officer Mai Basariah Abdul Rahman.

The Pangkor Island Beach Resort took third place with the lobby sporting a profusion of pandanas leaves, ferns, orchids and replicas of the famous hornbills for which it is known.

During the prize presentation ceremony at Greentown Mall in Ipoh, Tourism Malaysia Perak director Rohaiza Haris said the Flora Fest 2007 was one of the 50 main events of Visit Malaysia 2007.

“The different types of our colourful blooms represent multi-racial Malaysia. The flowers clustered together on the logo denote the closeness of Malaysians living in perfect harmony,” he added.



Source : STAR
[tags : ]

Tune Hotels & Aman Resorts to be Developed in Johor

PULAI, Malaysia: Malaysia has attracted a fifth of its initial investment target for a huge development project close to Singapore, and signed leisure deals for the project with luxury Aman Resorts and a budget hotel linked to no-frills carrier AirAsia, officials said.

Prime Minister Abdullah Ahmad Badawi said Friday the project in Johor state has won endorsement from an advisory panel that includes Southeast Asia's richest man, Johor-born Robert Kuok.

The target of attracting almost 50 billion ringgit (US$14.29 billion; euro10.9 billion) to the South Johor Economic Region project over the next five years is on track, Abdullah told reporters.

Government investment wing Khazanah Nasional Bhd. aims to attract about US$105 billion (euro80.1 billion) over 20 years, managing director Azman Mokhtar said.

The prime minister said the zone should ideally "represent the best Southeast Asia has to offer'' in order to compete with economic hubs in Dubai, UAE, Shenzen in China and the Indian city of Bangalore.

"I'm personally very happy,'' he said after a meeting with the advisory panel.

"They believe that the South Johor development region will be successful. We have to work hard to be competitive.''

Reclusive billionaire Kuok, who declined comment, is one of five members of the panel, which also includes former Deputy Prime Minister Musa Hitam.

Government investment arm Khazanah Nasional Bhd said it has "received specific letters of intent or indications of interest'' for about 10 billion ringgit (US$2.85 billion; euro2.17 billion) in investment from the Middle East and the Asia-Pacific region.

The project, with a development area of 2,217 square kilometers (856 sq. miles), includes business, leisure and manufacturing facilities, as well as an Islamic financial hub, biofuels processing facilities and educational institutions.

Two theme parks will also be built. Azman said his officials have been speaking to a number of developers, but not Universal Studios, which is building a park in neighboring Singapore.

The project is intended to boost Johor's economy by an average 7 percent a year over the next 20 years, Khazanah said in a statement.

Officials have said the project should create 800,000 by 2025.

Khazanah said Aman Resorts is expected to complete a resort in the area, the company's first in Malaysia, in 2009. No figures were disclosed.

"Aman Resorts fell in love with our mangroves,'' Azman said, adding that a slew of incentives to attract companies would be unveiled soon.

Apart from tax breaks, he said they could commit companies to development and higher education aid for local residents to help eliminate problems faced in other areas when locals have been forced out of the area.

Aman has resorts in Indonesia, Thailand, Bhutan and Sri Lanka, among others, and was named the world's leading international hotel group in a survey by hotels survey firm Zagat in 2006.

Tune Hotels, a no-frills hotels chain partly owned by AirAsia founder Tony Fernandes, said Friday it will open at the project's leisure site in Danga Bay early next year.

Tune's project is valued at 15 million ringgit (US$4.28 million; euro3.27 million), Fernandes said.

It intends to sell rooms from March 2008 and will offer packages with AirAsia.

Abdullah said members of the advisory panel were not asked to invest in southern Johor, but to provide opinions and advice.




Source : STAR
[tags : ]

Thousands have Fun in Genting during CNY


Spectacular: Visitors enjoying fireworks display during Chinese New Year Eve.

FIREWORKS TREAT: One tomorrow and another on March 4.

MORE than 30,000 people was at Genting - City Of Entertainment to enjoy the spectacular 10-minute fireworks display and other attractions during the auspicious Chinese New Year eve.

The fireworks were set-off by Resorts World Bhd (RWB) chairman Tan Sri Lim Kok Thay at the Genting Hotel open-air car park near midnight.

Accompanying him was RWB’s chief operating officer Lee Choong Yen and Resorts Operations executive vice president Alan Teo.

Until March 4, the resort will be filled with lots of fun where a variety of attractive activities will be held during this meaningful festival.

There will be another fireworks display tomorrow at midnight and March 4 at 8pm.

In addition, First World Plaza Times Square entertains with the Four Season Group, The Rhythm Mix Group, Brazilian Dance performance and Traditional Lion Dance performance from 2pm to 8pm.

While up at the peak, look out for the God of Prosperity at First World Plaza.

He will be giving away fortune cookies with wishes on paper just for you.



Source : STAR
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