For business class, MAS beat a field of strong Asian contenders such as Singapore Airlines, Cathay Pacific, Japan Airlines and Korean Air.
MAS was chosen by travel professionals from some 170,000 travel agencies, tour and transport companies, and tourism organisations in more than 160 countries.
“Our employees have worked very hard to improve service delivery as part of our Malaysian hospitality and we believe this award will motivate them to provide even higher standards of customer service,” said MAS managing director and CEO Datuk Seri Idris Jala.
This recognition follows the recent announcement where MAS cabin crew was voted World’s Best Cabin Staff in the World Airline Survey conducted by airline auditor Skytrax.
The World Airline Awards are recognised across the globe as the leading independent monitor of passenger opinions.
Source : STAR
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