Tuesday, January 19, 2010

AirAsia X seats being refurbished

AirAsia X is undertaking a major refurbishment exercise to upgrade all economy and business class seats on board its long-haul aircraft.

Chief Executive Officer Azran Osman-Rani said the first aircraft will be refurbished by Feb 1, 2010.
The entire exercise, to be done in stages, would be completed by June and provide a more valueble experience for our customers, he said.

Besides the economy seats being refurbished to a more comfortable level, business class travellers will also enjoy a pleasurable journey.

"AirAsia X will have lie flat beds for business class passengers, first of its kind for long-haul aircraft to replace XL seats. There will be 12 lie flat beds in A330 and 18 lie flat beds in A340.

"After taking into consideration complaints (on leg room), we believe the new seats will be more comfortable and relaxing to our customers," he added.

Azran told this to reporters after launching ExxonMobil's "Discover Travel.

Source : STAR
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1 comment:

AsiaShoppingTreks said...

Most recently, my wife and I were stranded in Abu Dhabi when AirAsiaX announced they were canceling service to/from Abu Dhabi in January this year. They didn’t notify us (their stranded passengers) until Feb 10th. Neither did they offer any accommodation nor answer our emails asking for help. We had to get back to Malaysia on our own. They won’t reimburse our additional expenses either.

They said they would refund the Abu Dhabi/Kuala Lumpur portion of our trip, but it will take them 30-50 days to process the refund. Such an attitude!

Watch out for these guys. If you are considering using AirAsiaX, It might be a good idea to develop a plan B... just in case.




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